Critical Care’s Remote Support System is a convenient way to receive tech support no matter where you are. By combining advanced internet tunneling technologies with our unsurpassed tech support, we are now able to be there for you – without actually being there.

Follow the simple instructions below to get started:

• Contact us to set up a remote support appointment.

• During your appointment, we will instruct you to download our remote connection utility.

• Run the program when instructed to do so.

• Enter your contact information so we can bill you.

• We will perform repairs while you watch.

• When all repairs are made, we will disconnect and the program will delete itself.

• You will receive an invoice by email. You can pay online via check, credit card, or Paypal.

Payment is due within 24 hours of service